Privacy Policy

1. Introduction

CommunityInsightCentral ("we," "our," or "us") is dedicated to safeguarding your privacy. This Privacy Policy details our protocol in handling your information when you access our website communityinsightcentral.xyz or utilize our yacht charter offerings.

Utilizing our offerings indicates you are comfortable with the data handling methods detailed in this policy. These practices adhere to the privacy regulations such as the Personal Information Protection and Electronic Documents Act (PIPEDA), alongside other pertinent privacy laws in Canada.

2. Information We Collect

2.1 Personal Information

We gather personal details that you willingly share with us while you:

• Arrange for a yacht charter
• Reach out to us through our website or over the phone
• Enroll in our newsletter
• Complete forms on our website
• Take part in questionnaires or promotional events

The collected information can include:

• Your name and contact details (email, telephone number, address)
• Financial details for transactions (securely processed via external service providers)
• Preferences and needs related to your charter
• Emergency contacts
• Food intolerances or health-related information (when provided)

2.2 Automatically Collected Information

Digital information about your device and your interaction patterns with our website is automatically logged when you visit the site:

• IP address and locational data
• Type of browser and its version
• Webpages you've visited and the duration of your visit on our site
• Referral sources
• Device specifics (model, screen size, etc.)

2.3 Cookies and Tracking Technologies

We utilize cookies and other comparable tracking mechanisms to better your browsing experience on our site. These tools support us in:

• Retaining your choices
• Evaluating site performance and usage
• Delivering content specifically tailored to you
• Enhancing our services

You have the ability to alter your cookie settings in your browser or through our cookie consent dialogue.

3. How We Use Your Information

The reasons we use the data we gather are as follows:

• Provision of Services: To furnish yacht charter services, process reservations and communicate with you about your bookings
• Customer Support: To address your questions and provide aid
• Transaction Handling: To conduct financial transactions and handle billing questions
• Safety and Security: To ensure the safety of our operations and protect from fraudulent activities
• Promotional Activities: To deliver promotional material and updates, provided you have given consent
• Site Optimization: To examine how the site is used and enhance its functionality
• Legal Obligations: To conform with the law and other regulatory requirements

4. Information Sharing and Disclosure

Your personal information is not up for sale, trade, or rental to external parties. We might disclose your data in these scenarios:

4.1 With Service Providers

We might divulge information to trusted external service providers who support us in various operations, like payment processing, maintaining and hosting our website, email marketing, data analysis and performance monitoring, customer service, etc.

4.2 Under Legal Compulsion

Your information could be disclosed if mandated by law or as a response to legal processes, court orders, or during emergency situations, or to investigate potential illicit actions or fraud.

4.3 Through Business Changes

If the company goes through a merger, acquisition, or sale of business assets, your data might be transferred as part of the deal.

5. Data Security

We practice adequate technical and organizational safeguards to secure your personal information against unlawful access, manipulation, disclosure, or destruction. These safeguards include encryption, secure server setups, access controls, constant evaluations, and staff education.

However, no electronic storage or data transmission over the internet can be guaranteed to be entirely secure. Therefore, we cannot promise the absolute security of your peersonal information.

6. Data Retention

Your personal details are kept just for the period required to serve the collected purposes or as mandated by legislation. Typical retention timeframes:

• Charter bookings: 7 years (for tax and legal reasons)
• Marketing contacts: until unsubscribed or deleted from our systems
• Site analytical data: 26 months
• Client service records: 3 years following the last communication

7. Your Rights and Selections

You have rights that include the ability to access, rectify, erase (subject to legal constraints), transfer, opt-out from marketing, and control over how cookies are used. To engage these rights, please get in touch with us using the contact details provided below.

8. External Services

8.1 Google Analytics

CommunityInsightCentral applies Google Analytics for website usage analysis. You can withdraw consent using the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Links

We may incorporate links to social media platforms with their respective privacy policies.

8.3 Payment Processors

Transactions are managed by external service providers that are compliant with PCI DSS standards.

9. Cross-Border Data Transfers

Your information might be moved to and processed in a different country than Germany. We maintain necessary safekeeping measures in line with relevant privacy laws.

10. Protection of Minors

We do not intentionally gather personal data from individuals under the age of 13. If it comes to our knowledge that we have gathered such information, contact us immediately for necessary actions.

11. Modifying This Privacy Policy

We may revise this Privacy Policy to better align with updated protocols or legal stipulations. Changes will be announced on our website, sent via email to registered users, or shown as a notification on our platform. Your continued usage after these updates implies you are consenting to the new terms.

12. How to Contact Us

For inquiries on this Privacy Policy or our data handling procedures, get in touch with us at:

13. Adherence to Google Ads User Consent Policy

Our practices are in accord with Google Ads user consent policies. You can update your consent settings at any time through our cookie preference tools.